Is Quandoo closing? What Australian restaurants need to do

Yes, Quandoo is closing. Quandoo has announced it is winding down its restaurant booking platform across all of its markets, including Australia. Diners can keep searching and booking through Quandoo until 30 September 2026. From 1 October 2026, restaurants can no longer take new or existing bookings through the platform. Quandoo's website, app and infrastructure are then removed entirely on 31 December 2026. Quandoo has said confirmed reservations will still be honoured and that its support team will help partners export their data before the shutdown.

If you run a venue on Quandoo, this isn't a contract you give notice on — it's a fixed, public timeline that's the same for everyone. This guide explains what the dates mean, what happens to your customers, and how to choose where to go next.

What the dates mean for your venue

• 30 September 2026 — last day for new bookings. Diners can find and book your venue through Quandoo up to this date.
• 1 October 2026 — bookings stop. From this day, you can no longer take new or existing bookings through Quandoo. This is the date your booking flow needs to already be live somewhere else.
• 31 December 2026 — platform removed. Quandoo's website, app and back office are switched off. Anything still living only inside Quandoo — including your customer list — goes with it.

The practical deadline that matters is 1 October. Working backwards from there with a few weeks of breathing room means having a replacement chosen and your customers moved well before spring.

What happens to your customers and bookings?

Two things are at risk: the bookings already in the system, and the customer list you've built up. Quandoo says confirmed reservations will be honoured and that it will help partners export their data — so the action item is clear: export your customer list while the platform is still up, and get it into a system you control. Don't leave it until December, when the infrastructure is being removed.

What Quandoo's closure does not mean

It's worth being precise about what you're losing, because it's easy to over- or under-react. Quandoo did two different jobs:

• A diner marketplace — the website, app and partner network that put your venue in front of new diners, charged at $3.50 per guest who booked through it. This rented audience is the part that's going away, and nothing else is a like-for-like replacement for it.
• Your own booking tools — the widget and booking page that took reservations from people who already wanted to come to you. This part is easy to replace, and arguably cheaper to run without the marketplace fees on top.

So the honest framing is: the marketplace discovery is closing, and your own bookings simply need a new home. Be wary of any "alternative" that claims to instantly replace a diner network — that's a different (and far more expensive) thing.

How to choose a Quandoo replacement

For most independent venues, the right questions are:

• Do I own my bookings and my customer data? Look for a platform where the customer list is exportable and yours, not locked inside a network.
• Flat fee or per-cover? Quandoo's $3.50-per-network-guest model means your costs grew with your covers. A flat monthly fee is predictable and usually cheaper once you're busy.
• Is there a setup fee? Quandoo charged $99 (Basic) or $299 (Premium) to start. Plenty of alternatives charge nothing.
• Will someone move my data for me? A done-for-you customer-list migration removes the main reason switching feels hard.
• Is it built and supported locally? Australian-built tools tend to fit AU venues' workflows and support hours better.

Moving to TableNest

TableNest is an Australian-built booking system designed for exactly this kind of move. It runs your own bookings — an embeddable widget for your site plus a hosted booking page you can share — with SMS confirmations and a customer CRM, on a flat monthly fee from $29 AUD with $0 setup and $0 per-cover. It is month-to-month, with no lock-in. To make the move off Quandoo painless, we import your customer list for you, free, so the regulars you earned come across with you. (We migrate the customer list, not Quandoo's internal booking history.)

To be clear about what it is and isn't: TableNest is not a diner marketplace and won't send you new diners the way Quandoo's network did — that network is the part closing. What it does is give you full control of the bookings that come to you, at a flat fee. From the $49 Business plan you can also add booking deposits (on Stripe or Square) to cut no-shows, and gift cards that scan and auto-deduct at your Square terminal — tools Quandoo never gave you.

The bottom line

Quandoo is closing: new bookings stop on 1 October 2026 and the platform is gone by 31 December. The two things to protect are your booking flow and your customer list, and the safe move is to choose a replacement and migrate your customers well before the October cut-off. Pick something you control, with a flat fee instead of per-cover charges, and get your data out while Quandoo is still up.

See your soft landing off Quandoo →  ·  Compare TableNest vs Quandoo →

Closure dates are from Quandoo's own public announcement to restaurants; pricing is Quandoo's published Australian schedule (verified June 2026). Confirm your own details with Quandoo directly.