How to cancel NowBookIt (and not get auto-renewed)

If you're on NowBookIt and thinking about leaving, the single most important thing to understand is that the agreement auto-renews — and there's a written-notice period to get out. Miss the window and you're committed for another year. This guide walks through cancelling cleanly, in order, so you don't get caught by an auto-renewal.

We're not going to tell you how to interpret an ambiguous clause. We'll lay out the undisputed facts from NowBookIt's own agreement, show you how to work out your dates, and explain the safe move. Always confirm your exact terms with NowBookIt in writing.

What NowBookIt's contract says

From NowBookIt's participant agreement, the undisputed facts are:

• The initial term is 12 months (until 12 monthly payments have been received).
• The agreement auto-renews annually after that unless terminated.
• Termination requires written notice of a minimum of 90 days.
• After you terminate, you must honour existing bookings through to the last booking date.

NowBookIt's clause about exactly when the 90-day window opens is ambiguously worded, so don't rely on any single reading — including ours. The conservative, safe approach below works under either interpretation.

Step 1 — Find your start or anniversary date

Look up the date of your first payment to NowBookIt (check your first invoice or bank statement). Your initial 12-month term ends a year after that date, and the agreement renews every 12 months from then. If you already know your renewal/anniversary date, use that.

Step 2 — Work out your 90-day deadline

Count back 90 days from your next renewal date. That's the latest your written notice could reasonably be due. Because the clause is ambiguous, the safe move is to give notice now rather than waiting until the last moment — it's free, and it starts the clock.

Our free NowBookIt cancellation deadline finder does this maths for you: enter your start date and it shows your renewal date and your 90-day cut-off, with an honest caveat about the ambiguity.

Step 3 — Send written notice (and keep proof)

"In writing" means an email or letter you can prove you sent. Email NowBookIt's support or your account contact, state clearly that you wish to terminate and not renew, include your venue name and account details, and ask them to confirm receipt and your effective end date in writing. Keep a copy of everything. If you only call, you have no record — always follow up in writing.

Step 4 — Know what happens to your bookings

Under NowBookIt's terms, you must honour existing bookings through to the last booking date. That's normal — it just means existing reservations stand. The practical way to handle this is to run your new system in parallel so nothing falls through the gap while the old one winds down.

Step 5 — Switch without paying twice for long

The overlap while you serve out your notice is NowBookIt's lock, not your new provider's. That's exactly why, when you switch to TableNest, we give you up to 3 months free and a done-for-you migration — we move your customer list and upcoming bookings across, and you run both platforms in parallel so the transition is clean. No lock-in, cancel anytime, month to month.

The bottom line

Cancelling NowBookIt is straightforward if you do it in order: find your date, count back 90 days, put your notice in writing now, and line up your new system before the old one switches off. The thing that catches people out is the auto-renewal — so don't wait.

Find your cancellation deadline and plan your switch →